We have a 14-day return policy for Online Store Purchase only, which means you have 14 days after receiving your item to request a return. 

For all Instore Purchase you have 3 business days only  to request a return because of hygiene reasons. For all Instore Purchase Consumers have 3 business days only  to change their mind  (cooling-off period)  because of hygiene reasons.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at +61490131695 OR  admin@niftydwellingdesigns.com.au . Please note that returns will need to be sent to the address which need to be requested.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at +61490131695 or  admin@niftydwellingdesigns.com.au .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

For Online Store Purchase : We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at  admin@niftydwellingdesigns.com.au